Report a Natural Gas Leak

From a safe place, call CGT at 1-800-789-7272 and call 911 immediately.

Signs of a Natural Gas Pipeline Leak

The following signs may indicate that there is a natural gas pipeline leak:

  • Blowing or hissing sound
  • Dust blowing from a hole in the ground
  • Continuous bubbling in wet or flooded areas
  • Gaseous or hydrocarbon (rotten egg) odor
  • Dead or discolored vegetation in an otherwise green area
  • Flames, if a leak has ignited

What to Do If You Suspect a Pipeline Leak

  • Evacuate the area and try to prevent anyone from entering
  • Call 911 or contact local fire or law enforcement
  • Abandon any equipment being used in or near the area
  • Avoid any open flames
  • Avoid introducing any sources of ignition to the area (such as cell phones, pagers, 2-way radios)
  • Do not start or turn off motor vehicles/electrical equipment. This could cause a spark
  • Notify the pipeline company
  • Do not attempt to extinguish a natural gas fire
  • Do not attempt to operate any pipeline valves